Published
on
November 16, 2017
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Redesigning hospitals with patient experience in mind
"Patient experience is at the heart of healthcare," said Jason Wolf, president of the Beryl Institute and founder and president of the Patient Experience Institute. "This idea of consumerism makes technology important, but technology for the sake of technology is the demise of it," he said. "When it's purposeful, it becomes a wellness tool, a mean by which we can reduce readmission and give people greater ownership over their care."
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